Micromod Micro-PWC: 53PW6000 MicroPWC Installation and Setu Manual de usuario descargar pdf (Pagina 69)

Micro-PWC™ Installation & Setup Guide

Support Services 59

7.0 SUPPORT SERVICES

A number of support services are available to users of the Micro-PWC system and other Micro-DCI soft-

ware and equipment. These include training programs, software maintenance agreements, and replace-

ment parts.

7.1 Software Maintenance Agreement

A Software Maintenance Agreement provides the user with Software Update Service. Software Updates

may provide modifications, improvements and/or enhancements to existing functionality. Software Update

Service includes:

• the right to receive one copy of the Software Updates for the software specified in the

Agreement, and related standard documentation, which are released during the term of the

Agreement.

• a copy of the standard documentation concerning Micro-DCI Software Updates.

7.2 Training

A modern facility is available that provides service and repair instruction. On-site training is also available.

Contact a local company sales office for specific information and scheduling.

7.3 Replacement Parts

The Micro-PWC system is a software product. Optional hardware items available for use with the Micro-

PWC system are shown in Table 7-1 through Table 7-4.

✎NOTE Technical support and installation of Software Updates are not

included in the Software Update Service.

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Micromod Micro-PWC: 53PW6000 MicroPWC Installation and Setu Manual de usuario Pagina 69